Admin Manager

Job Title: Admin Manager

Location: Ikate, Lekki, Lagos

Job Type: Full-time

Work Schedule: Monday through Friday(9am to 5pm) and Saturday(10am to 3pm)

Salary: NGN150,000 - NGN200,000

Job Summary:

The Admin Manager will oversee all aspects of the business operations at our company. This role is critical in ensuring that all employees are motivated and excel in their roles, fostering a productive and positive workplace culture. The Admin Manager will implement efficient operational processes, support team development, and ensure that the business runs smoothly.

Key Responsibilities:

● Operational Management: Oversee daily business operations, ensuring adherence to company policies and procedures while maximizing efficiency.

● Team Leadership: Manage and support staff across departments, providing training and resources to help employees perform at their best.

● Performance Monitoring: Regularly assess employee performance and provide constructive feedback, conducting performance reviews as needed.

● Inventory Management: Oversee the cataloging and organization of used and new book inventory to ensure accurate stock levels.

● Policy Development: Collaborate with the HR team to implement and refine operational policies and procedures for improving workflow and operational excellence.

● Budget Management: Assist in preparing the budget and monitoring expenditures to support financial sustainability.

● Customer Engagement: Work collaboratively with the customer service team to enhance the customer experience and address any operational challenges.

● Reporting: Prepare regular reports for management on operational efficiency, employee performance, and customer feedback.

Qualifications:

● Bachelor’s degree in Business Administration, Management, or a related field.

● Minimum of 3 years of experience in a management or administrative role, preferably in retail or a bookstore environment.

● Strong leadership qualities with experience in managing teams and motivating employees.

● Proficient in Microsoft Office Suite and inventory management software.

● Excellent organizational, multitasking, and problem-solving skills.

● Strong verbal and written communication skills.

● Passion for books and literature, with an understanding of the bookstore industry.