Office Receptionist with Social Media Expertise

Job Title: Office Receptionist with Social Media Expertise
Salary: N200,000 - N250,000
Location: Island, Lagos
Job Type: Full Time
Job Summary: We are looking for a highly organized and personable Office Receptionist with experience in managing social media platforms to join our team. This dual role combines front-office management and administrative support with the opportunity to develop and execute social media strategies to enhance our online presence.
Key Responsibilities:
1. Office Management & Reception Duties:

• Welcome and assist visitors, clients, and team members with professionalism and warmth.
• Answer and route incoming calls and emails effectively.
• Maintain office supplies, manage inventory, and oversee vendor relationships.
• Ensure the office is clean, organized, and fully functional at all times.
• Manage scheduling, including meetings, appointments, and office events.
• Supervise facility maintenance, liaising with service providers to address issues promptly.

2. Social Media Management:

• Develop, schedule, and post engaging content across social media platforms such as Instagram, Facebook, LinkedIn, and Twitter.
• Monitor social media channels, responding to comments, messages, and inquiries in a timely manner.
• Analyze social media performance metrics and prepare regular reports on engagement and growth.
• Stay informed about trends and industry developments to optimize content strategies.
• Collaborate with internal teams to align social media efforts with company goals and branding.

3. Administrative Support:

• Assist with creating presentations, reports, and other business documents.
• Coordinate travel arrangements and prepare expense reports as needed.
• Manage incoming and outgoing correspondence, including mail and deliveries.
• Support the team in planning and executing company events or meetings.

Required Skills and Qualifications:
Education & Experience:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 3+ years of experience as an office manager, receptionist, or in a similar administrative role.
• Proven experience managing social media accounts for a business or organization.

Technical Skills:

• Proficiency in Microsoft Office Suite and Google Workspace.
• Familiarity with social media tools like Canva, Hootsuite, Buffer, or equivalent.
• Understanding of social media analytics and reporting.

Soft Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Creative mindset with attention to detail for both office management and social media tasks.
• Proactive problem-solver with the ability to work independently.
• Graphic design and video editing skills are a significant advantage.